Cancellation policy
Subscription & Cancellation Policy
Last updated: October 15, 2026
This policy explains how the Yearly membership for the Planting Calendar App works, from Meg Grows Plants LLC. No fine print surprises, I promise. Questions? Email support@meggrowsplants.com.
What the membership includes
A membership gives you a year of the Planting Calendar App in your web browser (iPhone and Android, no app store needed), signed in with your customer account. That includes your planting calendar fitted to your frost dates, weather and frost alerts, grow guides, the bed planner, seed stash, garden log, pantry, badges, notifications, and Meg's Garden Club (for members 18 and older). Features may change and grow over time.
Your two choices at checkout
- Yearly membership (auto-renews): you pay for your first year at checkout, and your membership then renews automatically once a year, about one year after you check out and every year after that, until you cancel. Each renewal is charged to the payment method you used at checkout (or the one you update in your account).
- Just one year (no auto-renew): you pay once for one year and nothing renews.
Gifts and the year of the app included in a bundle are always one year with no auto-renew.
Price
- First year: the price shown on the product page at checkout. Right now, the founding gardener price is $12.99 for your first year when you join before November 15, 2026.
- Renewal price: your exact renewal amount and date will be in your reminder email, which we send at least 15 days before you're charged. If you joined as a founding gardener (before November 15, 2026), your renewal price will be no more than $19.99 a year.
- Prices are in US dollars. Sales tax may be added where it applies.
Renewal reminders
We'll email you a reminder at least 15 days before your membership renews. It will tell you the renewal date, the amount you'll be charged, and how to cancel. Shopify may also send a short "upcoming order" email a few days before the charge.
How to cancel
- Sign in to your customer account (with the email you used at checkout), open My subscriptions, choose your membership and tap Cancel. Or just email support@meggrowsplants.com and we'll cancel it for you.
- You can cancel any time. To avoid the next renewal charge, cancel before your renewal date.
- Canceling stops future renewals, and you keep the app until the end of the year you already paid for. Your account will show your subscription as canceled right away, but your access stays on until that year ends.
Refunds on renewals
If a renewal charge catches you by surprise, email us within 14 days of the charge and we'll refund that renewal in full and cancel your membership. Your first year isn't refundable once you have access (see our Refund Policy), but if something isn't working, please tell us so we can help.
If a renewal payment doesn't go through
If your card is declined, Shopify will let you know and may try the payment again. You can update your payment method in your account. If we can't collect the renewal, your membership will end when your paid year ends.
Price changes
If we ever change the price of your membership renewal, we'll email you about it at least 15 days before you're charged the new price, along with how to cancel. A price change never applies to a year you've already paid for.
Changes to this policy
If we make an important change to this policy, we'll email members before it applies to their next renewal.
Contact
Meg Grows Plants LLC
Charlotte, North Carolina, USA
Email: support@meggrowsplants.com